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This is the official web site of Saxmundham Town Council.


This website was last partially updated on 14/6/2020

Saxmundham Town Council is currently developing a new website which we hope will be running in a few months time. Meanwhile this website will remain available for historical data but because of technical difficulties with the maintenance of it we have a temporary website for current papers.

To contact the Town Clerk, Karen Forster, or Assistant Town Clerk, Jen Morcom, please call 01728 604595 or email


Citizens Advice Bureau have stated that they are NOT holding any further face to face meetings at the Old Police Station on Wednesday Mornings for the foreseable future. However, they can be contacted on: Phone – 01728 823193 (Leiston office – Monday, Tuesday, Thursday, Friday 10-2)

East Suffolk District Council can be contacted on

Suffolk County Council can be contacted on

A big thank you to all the children and residents of Saxmundham for the lovely painted stones that have been placed in Carlton Wood and Brook Farm Road Click here to see some pictures



Sunday 29th March 2020

Dear Saxmundham Residents,


The current Corona virus (COVID 19) – local support scheme: IP17GNS Good Neighbours Scheme, covering Saxmundham & Kelsale-cum-Carlton


We have had to close the Town Council's Office and the Market Hall due to the Covid 19 crisis, however Saxmundham Town Council is determined to support the local community at this difficult time. Please follow the Government website for requirements and guidance around social distancing and staying at home.

This weekend, community volunteers have been out across town, delivering leaflets to every home in Saxmundham. The leaflet provides details of how to make contact if you need help in this emergency and have no family or friend nearby who you can ask.


If you do need help, e.g. because you are running low on food, or need a prescription collecting, or need other necessary support, you can contact us:



Phone 0333 335 5266 (from 10 a.m. – 4 p.m.) or text to 07835 064587




If you would like to volunteer to work for the Scheme, please use the following:

Phone 0333 335 5245 (from 10 a.m. – 4 p.m.) or text to 07849 139510


You can find materials and information in particular at the new website


This initiative is based on cooperation between several local bodies, including the new local charity, IP17GNS (Good Neighbour Scheme), working with Saxmundham Town Council, the Church of England, Sax'cess House, Saxmundham & District CIC (SADCIC), and the Suffolk Good Neighbours Scheme. We are also working with Leiston and District Citizens Advice Bureau, and the local Foodbank to ensure that vulnerable residents can access the help they need.


The Town Council has engaged the services of Bryony Peall to act as coordinator for the support scheme, working in close cooperation with other partners. The website is managed by Olly Hill.


We would like to thank warmly all those who have already acted as, and agreed to be, volunteers - not least the leaflet delivery team who did a huge job!


The management of the scheme is being coordinated by Saxmundham Town Councillors Diana Eastman and James Sandbach , and Kelsale-cum-Carlton Parish Councillor Tim Roberts .

County Council phone service


In addition, Suffolk County Council have set up a county-wide contact help line, for those most in need during the Coronavirus pandemic, or for families or friends to call on behalf of those who need help and support.  This phoneline can be used to seek information on support for those with care needs, loneliness and to connect with volunteers in your neighbourhood . The freephone number is 0800 876 6926  and will be staffed from 9 a.m. to 5 p.m., seven days a week.  


Please look after yourselves as best you can. Many of you are in “self-isolation”, and others are working for our common good, whether as workers or volunteers. On behalf of our Town Council, we thank you most sincerely.


Cllr Jeremy Smith    Chairman, Saxmundham Town Council,

Cllr Diana Eastman

Cllr James Sandbach

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